Products ·
OpenAI’s Project Lily Sends AI Chats to Human Reviewers
Products ·
OpenAI’s Project Lily Sends AI Chats to Human Reviewers
AI summary · Generated from this article
OpenAI’s Project Lily uses hundreds of contractors to review real ChatGPT conversations that can contain sensitive personal information, according to 404 Media’s September 14, 2026 investigation. Reviewers rate four possible responses on a one-to-seven scale. OpenAI says usernames are removed and conversations pass through its Privacy Filter, but some tasks include a “user memories summary” that can indicate where someone lives. The “Improve the model for everyone” setting is enabled by default in personal Free, Plus, and Pro workspaces; disabling it excludes new conversations from training, not everything previously shared.